Tips & Procedures

To insure the best service, we recommend cargo owners be present at the point of loading and unloading. Delivery associates reserve the right to unload cargo themselves, if the owner is not present at the destination. In such situations, associates will strive to insure the cargo is left in as secure and convenient a location as possible.

Locations served  CargoCab! services the Piedmont Triad (Greensboro, Winston Salem, High Point and surrounding areas).

​Clear path
Please remove snow, ice, or other potentially hazardous obstacles from all walkways and driveways. If you require assistance moving cargo, please have a pathway cleared through your home to the room in which the item will be placed. 

Arrange entrance If your delivery requires the removal of a door or window, please have this done prior to the delivery.
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Pets Please secure pets during the delivery process.  

​Delivery to buildings and complexes Most apartment buildings, condo complexes, retirement facilities, and office suites prohibit deliveries during certain hours. If your building or complex has such restrictions, please let us know.

If elevator use is required for delivery, please do your best to reserve it for the appropriate time. This will help insure timely delivery.

Inclement weather To ensure the safety of our delivery associates, we reserve the right to delay to delay pick ups and delivery due to hazardous roads, or weather conditions.

Stairs or walk-up fees Pick ups or deliveries made to units above the first floor without elevator access will be subject to an additional charge.

Hosting fees If special accommodations are made for items that need to be held, additional fees will be assessed.

Shoe removal policy Due to corporate safety policy and OSHA guidelines, our delivery associates are prohibited from removing their boots at anytime.